What We Do - Frequently Asked Questions

Questions Most Commonly Asked
1. What is Student Yard Works?
2. Do you do landscape design, construction or consulting?
3. How long do jobs normally last?
4. Are you fully insured?
5. Can you give me an exact price before you arrive?
6. Why are appointments booked in two-hour time slots?
7. Can you do the job if I am not there?
8. How can I pay?
9. When do I pay?
10. Do you accept credit card payment over the phone?
11. When are your hours of operation?
1. What is Student Yard Works?
We do yard cleanups and junk removal, try us out!

Here is our complete service menu:
1) General cleanup & trimming
2) Digging
3) Weeding
4) Junk removal
5) Hedge cutting (11ft or less)
6) Small tree work
7) Delivery (Soil/Mulch/Rock/Sand)
8) Distribution (Soil/Mulch/Rock/Fabric)
9) Planting

Please note: We no longer provide lawn services or power washing but don't hesitate to call us and we can refer you to some great companies that do.
2. Do you do landscape design, construction or consulting?
We don't design or construct landscape structures. We also don't do any consultation or design of plant layouts. This is because we believe a company is generally more successful if they focus on doing one or several specific things and doing them well. We do yard maintenance and do it well!
3. How long do jobs normally last?
Jobs can take from one hour to a few days, but most commonly take half a day with a working crew of three.
4. Are you fully insured?
Yes, we have full coverage.
5. Can you give me an exact price before you arrive?
Yes. Through an estimate or upon arrival we will agree upon a set price before starting any work!
6. Why are appointments booked in two-hour time slots?
Unforeseen circumstances such as traffic or jobs that take longer than expected, make it difficult for us to arrive at an exact time. Truck teams call 15 to 30 minutes before arrival and give a firm arrival time within that two-hour window.
7. Can you do the job if I am not there?
Yes! If you are unable to be there, we will review the job and pricing upon arrival and call you to confirm if necessary.
8. How can I pay?
Interac (on-site!)
Visa
MasterCard
Cash
Cheque
9. When do I pay?
Payment is due when the job is complete. Please have payment ready for the friendly Crew Leader.
10. Do you accept credit card payment over the phone?
Yes. If you are not present when your job is complete, please call our office at 604 984 9273 and we will take care of you.
11. When are your hours of operation?
Monday - Friday
8:00am - 5:00pm

Closed Weekends